In order to maintain integrity with its unique research-base, the core of OI is a standardised training programme that must be delivered to a consistent format. OI is usually introduced in a one-day training course although a two-day version is available.

Consultancy based on the OI methodology, must be delivered according to the OI Guidelines for Intervention (available separately). Other OI programmes, for larger organisations, are available but licensed consultants / trainers of the SME version cannot deliver them without additional training modules and tests of competence.

Who can deliver OI?

All OI programmes must be led a licensed trainer / consultant (i.e. one who holds a certificate of competence obtained from one of the two developing organisations). OI trainers and consultants must have completed a train-the-trainer programme, after which they will be required to demonstrate their competence. Trainers/ Consultants are required to undertake ongoing professional development and submit an biannual report. Providing the work of the trainer / consultant is satisfactory, the licence will be renewed for a further two years.

Levels of OI Consultants and Trainers

There are three levels of consultants / trainers:

Licensing Trainers / Consultants have deep expertise in all aspects of OI and are empowered to train and license trainers / consultants.

Licensed Trainers / Consultants have demonstrated their ability to deliver the OI to a range of different audiences. Licences last for two years but will be renewed if the biannual report showing ongoing development is satisfactory.

Trainee Trainers / Consultants are undertaking a structured programme to develop their knowledge and skills to deliver the OI methodology effectively. 

Trainee Trainers / Consultants

Those selected to become OI trainers and consultants are required to meet the following requirements:

A proven expertise in organisation development;

An interest in innovation management from a business development perspective;

A proven ability to act as a consultant, trainer and facilitator;

A high level of interpersonal skills.

Legal Arrangements

Licensed Trainers / Consultants are required to sign a contract with Richmond Consultants Ltd. This covers such matters as (i) restrictions on the use of materials, (ii) maintenance of quality standards, (iii) professional indemnity insurance, (iv) employment relationship with Richmond Consultants Ltd ( UK) and Global Metanoia (Spain) (v) the payment of fees, (vi) taxation, (vii) purchasing of materials, (viii) protection of copyright. Maintains the integrity of the OI programme and high quality standards of customer satisfaction.

Materials and Fees

All those attending an OI workshop are required to have a copy of the OI Participant’s Workbook. For this, Trainers / Consultants are required to pay their licensing organisation (either Richmond Consultants Ltd or Global Metanoia) the sum of €125 (or €100 if the licensed trainers / consultant has been provided with an authority to print the workbooks) for each participant. Trainers / Consultants are required to use the most recent copies of the materials. Those undertaking consultancy work based on the OI methodology are required to remit 10% of their consultancy fees to their licensing organisation and may call on a Licensing Trainer / Consultant for specialised advice and guidance.

As the developers of the materials and the franchisors, RCL and GM retain the copyright of the materials in all languages. They are responsible for (i) upgrading the OI materials periodically; (ii) provision of case materials; (iii) provision of continuous development materials for trainers and consultants and (iv) protection of the work against unauthorised copying and diminution of the intellectual property embedded in the OI products.